We as employers like to recognise the achievements of Autoworld staff and the value they bring to the company. Through the things we do as employers, we want to make a lasting impact on our employees, helping them feel part and parcel of the company and motivating them to be even more committed. The month of March was a busy but exciting month for us all. We had training with our team, a competition and two birthdays.
Pirelli Tyres Sales Training
We had the privilege of having some of our staff members undergo tyre sales training. There were 15 Autoworld participants from different departments. The trainers were a team of three who arrived in Zambia on 3rd March, 2015 to conduct the product and marketing session which lasted a day and a half. This training was held at Intercontinental Hotel.
The participants were trained on how to read tyres in terms of size, width, profile and even the rim size. They were also trained on how much pressure should be pumped into the tyre, making it easier for a salesman to immediately point out what a customer needs. At the end of the session participants from various organisations mingled, shared knowledge and took pictures.
Sales Staff Competition
In our quest to serve our clients better, we believe our Sales Staff are our ambassadors as they are the people who uphold the image of the company. In this regard, we introduced a competition to motivate and appreciate their hard work and contribution and to acknowledge the value they bring to the organisation.
We asked our sales team to be attentive and note down products that were not current stock items but could possibly be on demand. This information would come from customer requests at our sales counters.
The response was tremendous and we received very helpful feedback every day. Of course there can only be one deserving winner. As with many other competitions, this one came with a surprising winner, a man popular for controversy also known as the 'mad scientist.' Mr Arnold Chooka, a Senior Salesman walked away with the prize - a Samsung Galaxy S4 mini which was presented by Director Mr Glenn Findlay. Mr Chooka put in unprecedented effort which was jokingly described by the Purchasing Manager Mr. David Findlay as that of a 'moving computer.' Mr Chooka had a very good month as he also celebrated his birthday with his team mates on 20th March.